We respect your privacy and keep things simple when it comes to how we handle your information. This Privacy policy explains what we collect, why we collect it and how we use it. 

What We Collect?

When you place an order or sign up for updates, we may collect:

  • Name and contact details (like email and shipping address)
  • Payment information which is processed securely through our payment partners
  • Order history and preferences
  • Basic website usage data (cookies, analytics) to help improve our website.

How We Use Your Information?

We use the information you share with us for the following:

  • Process and deliver your orders
  • Send tracking updates and order confirmations
  • Respond to your questions or support requests
  • Share promotions or product updates (only if you’ve opted in)
  • Improve our website and customer experience

We don’t sell or rent your personal information, ever.

How We Protect Your Data?

  • Payments are processed through secure and compliant providers.
  • We use encryption and other safeguards to protect sensitive information.
  • Access to your information is limited to team members who need it to serve you.

Sharing Information

We only share your information with:

  • Trusted service providers (like payment processors, shipping carriers, and email platforms) who help us run our business.
  • Legal authorities, if required by law.

Cookies & Analytics

Our site may use cookies and basic analytics to:

  • Keep your shopping cart active.
  • Remember your preferences
  • Track general site activity so we can make improvements.

You can disable cookies in your browser, but some site features may not work as intended.

Your Choices

  • You can unsubscribe from promotional emails at any time by clicking the link provided in the email.
  • You can reach out to us to update or correct your personal information.
  • If you’d like your account or data deleted, please email us at support@nu-mood.com.

Policy Updates

If we ever make significant changes to this policy, we’ll post the update here and note the revision date.